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Home / Help Center / Deposits & Withdrawals / Deposit and withdrawal security — how we protect your funds
Deposits & Withdrawals Updated Mar 21, 2026

Deposit and withdrawal security — how we protect your funds

At Phenom Poker, the security of your funds is a top priority.

Blockchain-based transactions

All deposits and withdrawals are processed on the blockchain (primarily the Polygon network), which means:

  • Every transaction is recorded on a public, immutable ledger
  • Funds are transferred directly between wallets — no third-party payment processors holding your money
  • You maintain full control of your funds at all times

Instant withdrawals, no holding periods

Unlike traditional poker sites, Phenom Poker processes withdrawals instantly. Your money is always accessible.

KYC verification

All players must complete identity verification before depositing or withdrawing. This prevents unauthorized access and protects against fraud.

Account security features

Your account is protected by multiple layers:

  • Mandatory email OTP for every login
  • Optional two-factor authentication (2FA)
  • Optional passkey (biometric) authentication
  • No stored passwords that could be compromised

What you can do to stay safe

  • Enable 2FA and passkey for maximum protection
  • Never share your account credentials or wallet recovery phrase with anyone
  • Always verify wallet addresses before sending transactions
  • Be cautious of phishing emails or messages

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