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Home / Help Center / Security / Multi-Accounting Policy and Detection
Security Updated Mar 21, 2026

Multi-Accounting Policy and Detection

Each player is permitted one account only. This is strictly enforced.

How we detect multi-accounting

  • Device fingerprinting
  • IP address analysis
  • Behavioral pattern monitoring
  • KYC identity matching

Consequences

All accounts are closed, funds are confiscated, and the player receives a permanent ban.

Lost access to your original account? Contact support@phenompoker.com — do not create a second account.

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