Welcome Bonus for New Players

150% BONUS UP TO 3000 USDT GET 150% BONUS NOW
Home / Help Center / Security / What to Do If You Suspect Unauthorized Access
Security Updated Mar 21, 2026

What to Do If You Suspect Unauthorized Access

If you suspect unauthorized access to your account, act quickly.

Immediate steps

  1. Log in and enable 2FA and a passkey if not already set up
  2. Check your balance and transaction history for any unauthorized activity
  3. Contact support@phenompoker.com immediately

The support team will investigate, temporarily lock your account if needed, and help you secure it.

Prevention

  • Enable 2FA and a passkey
  • Use a unique email address for your Phenom account
  • Avoid phishing attempts
  • Never use shared or public computers for gaming

Still need help?

Can't find what you're looking for? Our support team is ready to help.

Contact Support