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Technical Issues Updated Mar 21, 2026

How to Report a Bug or Technical Issue

Email support@phenompoker.com with the following information:

  1. Your nickname
  2. What happened — describe the issue clearly
  3. When it happened — date, time, and what you were doing
  4. Steps to reproduce (if possible)
  5. Device, OS, and browser (with version)
  6. Screenshots or screen recordings
  7. Hand ID (if gameplay-related)

You can also report bugs in the Phenom Poker Discord.

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